Live Text Translator - Privacy Policy

Last updated: July 11, 2026

What the App Does

Live Text Translator shows an overlay inside WhatsApp and translates text you write and text you receive. We have no user accounts, no analytics SDKs, no advertising, and no remote message-history database.

Data We Process

Text you choose to translate

Where it goesSent over HTTPS to our translation relay, which forwards it to a machine-translation provider

RetentionProcessed transiently and not intentionally stored

Name of the open chat (contact or group name)

Where it goesUsed only on your device to identify the chat and apply per-chat settings

RetentionUntil you clear app data or uninstall the app

Translation history shown in Live Preview

Where it goesStored only on your device

RetentionUntil you clear app data or uninstall the app

App settings, languages, and per-chat switches

Where it goesStored only on your device

RetentionUntil you clear app data or uninstall the app

Random app-installation identifier

Where it goesSent over HTTPS to our relay only to count the free allowance and associate a verified Google Play subscription with that installation

RetentionRetained in the billing state while needed to enforce the allowance or provide the subscription

Google Play purchase token and subscription status

Where it goesSent over HTTPS to our relay and verified with Google Play when you subscribe or restore a purchase

RetentionRetained in the billing state while needed to provide and verify the subscription

Feedback description, 1-10 translation rating, and technical context you submit

Where it goesSent over HTTPS to our feedback service and delivered to contact@plaktra.com

RetentionKept only as long as needed to investigate and respond

Required feedback email address

Where it goesSent when you submit feedback

RetentionUsed only to reply about your report and identify related support requests

Optional screenshot you explicitly select

Where it goesSent over HTTPS with your feedback and delivered as a support-email attachment

RetentionKept only as long as needed to investigate and respond

Feedback technical context can include the selected source, target, and app languages and the app version. A screenshot is included only when you explicitly select one using Android's image picker. It can contain messages, names, phone numbers, or other information visible in the image. Review the image and hide private information before submitting it. The app does not automatically attach chat messages, contacts, screenshots, or message history.

We do not sell personal data. We do not use translated text or feedback for advertising or profiling.

Accessibility Permission - Prominent Disclosure

The app uses Android's Accessibility Service solely to:

read the name of the open chat (for example, a contact or group name) to identify that chat and apply chat-specific settings, such as Live Preview and excluded chats,
read the text of the message you are composing so it can be translated,
read visible incoming messages only when you enable Live Preview for that chat,
place translated text into the message field and activate sending after you tap the app's translate button.

Chat names and chat-specific settings remain on your device and are never sent to our servers. Only message text you choose to translate, including visible incoming messages when Live Preview is enabled, is sent over HTTPS to the translation service and processed solely to provide the translation. Accessibility is not used for advertising, profiling, or unrelated purposes.

Accessibility Overlays

While the Accessibility Service is enabled, the app uses Android's accessibility-overlay window type to show the translate button, controls, and Live Preview over WhatsApp. The app does not request Android's separate "Display over other apps" permission.

Third Parties

Translation requests are fulfilled by a machine-translation provider through our relay server. Requests contain the text to translate, the language pair, and a random app-installation identifier used for the free allowance and subscription status. Google Play purchase tokens are sent to our relay only to verify a subscription with Google Play. Feedback, required reply email, rating, and an optional user-selected screenshot are delivered to our support mailbox. Service providers process data only to provide these functions.

Security

Data sent to our services is encrypted in transit using HTTPS. No method of electronic transmission or storage is completely secure.

Children

The app is not directed at children under 13 and does not knowingly collect their personal data.

Your Choices and Requests

Turn Live Preview off for a chat or exclude a chat.
Do not attach a screenshot, or remove it before sending feedback.
Review and redact private information visible in a screenshot before sending.
Clear local history and settings by clearing app data or uninstalling.
Request access to or deletion of identifiable feedback by emailing contact@plaktra.com and including the feedback reference number or the email address entered with the report.

Changes

We may update this policy. The current version will show its effective date.

Contact

Privacy questions and requests: contact@plaktra.com